Support
Error Codes
This page contains all error codes that can occur in the Intuned system. For operational reasons and cancellation codes, see reason codes.
Internal system errors within the Intuned platform infrastructure. These are typically retriable and indicate temporary issues with the service.
Errors that occur during script or automation execution.
Authentication and authorization related errors. For more information about auth sessions, see the auth sessions overview.
Errors caused by invalid user input or client-side issues. These are typically not retriable without correcting the input.
Billing and credit-related errors that prevent operations from proceeding due to account limitations. For more information about pricing and credits, see our pricing page.
An error occurred while running the browser automation script. this usually happen when the automation throw an un-handled exception.
The browser automation finished, but no valid output was received from the script. This happens if the result should be in a specific format, but the automation returned an invalid output.t
The browser automation request exceeded the specified timeout limit in the request/project.
Unexpected error when communicating with the script; there are multiple reasons for this error. The most popular one is capacity issues, such as insufficient memory to run the script, or CPU throttling that might cause possible issues when initializing the browser or communicating with the automation script.
The runtime process has crashed, usually due to OOM or critical server issues, or new app deployment during a run execution.
The auth session check script returned false, indicating invalid or expired credentials.
All auth session check attempts have failed for the run.
All auth session creation attempts have failed for the run.
All post-creation authentication check attempts have failed for the run.
The authentication session is not ready for use. this happens when auth session status is expired/pending and you try to use it in a run that has auto-recreate set to false.
The authentication session is currently being used by another operation.
All API execution attempts have failed for the run.
The request was malformed or contained invalid parameters.
Authentication credentials are missing or invalid.
Access denied due to insufficient permissions.
The requested resource could not be found.
The HTTP method is not supported for this endpoint.
The request took too long to process and timed out.
The request conflicts with the current state of the resource.
The request was well-formed but contains semantic errors.
The API route has been deprecated and is no longer available.
Insufficient credits available to perform the requested operation.
Insufficient resource-specific credits available for the operation.
The workspace billing state prevents the operation from proceeding.
Insufficient resource credits to execute the job run.
The requested functionality is not yet implemented.
General internal server error that occurred within the system infrastructure. This error code rarely happens and if it does occur, it comes with a correlation_id and event details that you can share with Intuned support to resolve any issue you face.
Error Structure
All errors in the Intuned system follow a standardized structure with the following fields:code- Stable, machine-readable error identifiercategory- Broad classification for retry/alert rulesmessage- Human-readable description of the errorretriable- Boolean indicating if the operation can be retrieddoc_url- Optional link to documentation for this errorcorrelation_id- Optional ID for tracing the error in logsdetails- Optional additional context specific to the error