Scope
Defines plan tiers, metering units, surcharges, credits, billing cycle, plan-change proration, pricing model, and product surfaces for billing and usage.Metering and Reporting
| Metric | Unit | Granularity |
|---|---|---|
| Compute hours | Time | Minutes |
| Machine surcharges (Large/XL) | Time | Minutes |
| Job Runs | Count | Integer units |
| AI credit | Currency | $0.001 increments |
Billing Cycle
- Billing anchor: 1st of every month.
- At anchor: Charges for extra usage from the prior period and the subscription fee for the next period.
- Signup proration: Plan fee is prorated when signup occurs mid-month.
- Period scope: Included allowances and limits apply per billing period unless stated otherwise.
Credits
- Free-trial credit: One-time $5 credit issued when starting on a free trial. Rolls over until consumed. Applies only to AI credit usage.
- Plan AI credits (paid plans): Monthly AI credit included per plan. Applies only to AI credit usage. Rollover: Does not roll over.
Plans
Comparison
| Attribute | Free Plan | Developer | Startup |
|---|---|---|---|
| Monthly price | $0 | $25 | $120 |
| Included compute hours | 3 | 100 | 500 (standard) |
| Compute overage rate | — | $0.12 / hour | $0.10 / hour |
| API Machines (workspace total) | 5 | 25 | 100 |
| Max API machines per project/app | 1 | 5 | 15 |
| Job Runs included | 10 | 100 | 400 |
| Job Run overage rate | — | $0.12 / run | $0.10 / run |
| Monthly AI credit | $5 (trial credit) | $5 | $20 |
| Large machine surcharge | Not available | +$0.18 / hour | +$0.15 / hour |
| X-Large machine surcharge | Not available | +$0.48 / hour | +$0.40 / hour |
| Access to Large/XL machines | No | Yes | Yes |
| Workspace users | 1 user (no invites) | 1 user (no invites) | Multiple users |
| Data retention | 7 days | 30 days | 30 days |
| Advanced stealth mode | — | Included | Included |
- “Not available” indicates feature access is not granted on that plan.
- Surcharges are metered separately from compute hours and reported in minutes.
Surcharges
- Large machine: Plan-specific hourly adder; reported in minutes.
- X-Large machine: Plan-specific hourly adder; reported in minutes.
- Accrual: Surcharges accrue only when plan grants access to the corresponding machine sizes.
Mid-Cycle Plan Changes
- Downgrade: Effective at the end of the current billing period. No immediate fee changes within the period.
-
Upgrade: Effective immediately. Charges and credits within the current period:
- Prorated charge for the target (higher) plan for the remainder of the period.
- Prorated refund/credit for the unused portion of the current (lower) plan.
- Billing anchor: Remains on the 1st of the month.
Pricing Model
- Taxes / regional pricing / currency support: Unified US-based pricing.
Product Surfaces
Billing
- Location: https://app.intuned.io/billing
- Functions: Manage plan, view invoices, manage payment method, open usage details, access support, view plans.
- Plan Limits section: Displays API Machines Deployed and included limit, workspace type, max API machines per project/app, data retention, and access to Large/XL machine sizes.
Usage
- Location: https://app.intuned.io/usage
- Timeframe: Month selector.
- Summary tiles: Compute Hours, AI Credit ($), Pages Processed, Job Runs, Large Surcharge (hours), X-Large Surcharge (hours).
- Daily Usage chart: Toggle metrics to compare.
- Usage by Project table: Project-level breakdown including Compute Hours, Large Surcharge (hrs), X-Large Surcharge (hrs), AI Credit, Job Runs, Pages Processed.
- Data freshness: Up to 15-minute delay.
Constraints and Invariants
- Metered values are reported using the units and granularities specified in Metering and Reporting.
- Overages for compute hours and job runs apply only after included amounts are exceeded for the billing period.
- Access restrictions (Large/XL machines, workspace users, per-project machine caps) are enforced by plan.
- Data retention limits are enforced by plan.