Skip to main contentThis page contains all error codes that can occur in the Intuned system. For operational reasons and cancellation codes, see reason codes.
Error Structure
All errors in the Intuned system follow a standardized structure with the following fields:
code - Stable, machine-readable error identifiercategory - Broad classification for retry/alert rulesmessage - Human-readable description of the errorretriable - Boolean indicating if the operation can be retrieddoc_url - Optional link to documentation for this errorcorrelation_id - Optional ID for tracing the error in logsdetails - Optional additional context specific to the error
Error Categories
infrastructure
Internal system errors within the Intuned platform infrastructure. These are typically retriable and indicate temporary issues with the service.
execution
Errors that occur during script or automation execution.
auth
Authentication and authorization related errors. For more information about auth sessions, see the auth sessions overview.
user
Errors caused by invalid user input or client-side issues. These are typically not retriable without correcting the input.
billing
Billing and credit-related errors that prevent operations from proceeding due to account limitations. For more information about pricing and credits, see our pricing page.
Script Execution Error Codes
script-execution-exception
An error occurred while running the browser automation script. this usually happen when the automation throw an un-handled exception.
script-no-valid-output-received
The browser automation finished, but no valid output was received from the script. This happens if the result should be in a specific format, but the automation returned an invalid output.t
script-timeout
The browser automation request exceeded the specified timeout limit in the request/project.
script-unexpected-error
Unexpected error when communicating with the script; there are multiple reasons for this error. The most popular one is capacity issues, such as insufficient memory to run the script, or CPU throttling that might cause possible issues when initializing the browser or communicating with the automation script.
script-process-crashed
The runtime process has crashed, usually due to OOM or critical server issues, or new app deployment during a run execution.
Auth Session Error Codes
For more details about working with auth sessions, see developing auth sessions and consuming auth sessions.
auth-check-failed
The auth session check script returned false, indicating invalid or expired credentials.
check-attempts-failed
All auth session check attempts have failed for the run.
create-attempts-failed
All auth session creation attempts have failed for the run.
post-create-check-attempts-failed
All post-creation authentication check attempts have failed for the run.
auth-session-not-ready
The authentication session is not ready for use. this happens when auth session status is expired/pending and you try to use it in a run that has auto-recreate set to false.
auth-session-already-in-use
The authentication session is currently being used by another operation.
Run Execution Error Codes
For more information about monitoring runs, see how to monitor runs.
api-attempts-failed
All API execution attempts have failed for the run.
Client API Error Codes
bad-request
The request was malformed or contained invalid parameters.
unauthorized
Authentication credentials are missing or invalid.
forbidden
Access denied due to insufficient permissions.
not-found
The requested resource could not be found.
method-not-allowed
The HTTP method is not supported for this endpoint.
request-timeout
The request took too long to process and timed out.
conflict
The request conflicts with the current state of the resource.
unprocessable-entity
The request was well-formed but contains semantic errors.
sunsetted-route
The API route has been deprecated and is no longer available.
insufficient-credits
Insufficient credits available to perform the requested operation.
insufficient-resource-credits
Insufficient resource-specific credits available for the operation.
workspace-invalid-billing-state
The workspace billing state prevents the operation from proceeding.
insufficient-resource-credits
Insufficient resource credits to execute the job run.
Server Error Codes
not-implemented
The requested functionality is not yet implemented.
internal-server-error
General internal server error that occurred within the system infrastructure. This error code rarely happens and if it does occur, it comes with a correlation_id and event details that you can share with Intuned support to resolve any issue you face. 
